FAQs

Where do you deliver to?

Currently we only deliver to Australian cities via Australia Post.
Please email us if you have a special deliver request and will try and solve it ūüôā

Delivery times?

We use Australia Post ‘ Parcel Post’; capital cities will normally get there¬†in 2 to 3 business days from date of shipping.
Orders received before 12 noon will normally be shipped same day.

Approximate Delivery costs?

FREE Australia-wide Shipping is offered on retail orders greater than $35¬†(Select ‚ÄėFree Shipping‚Äô option when displayed at Checkout)
Please check your online Cart for current delivery costs on your order, prior to payment.

Who has Certified your Organic ingredients?

Our suppliers are Certified by “Australian Certified Organic (ACO)” www.aco.net.au
The ‘Ceylon Black Tea’ we use is also¬†Fairtrade Certified, NASAA Certified Organic and Certified Pure Ceylon Tea

Are any of your Spices or Teas irradiate?

NO! Our suppliers do not allow stocking of any Spices and Tea if they have been irradiated.

What is the best way to brew Yogita Chai?

Please see our article Brewing up a quick Yogita Chai Latte…

Do you offer Wholesale Pricing?

Yes. If you wish to buy in Bulk or to Resell via your store/cafe please ring us on 0403-507799 and we will happily discuss our Wholesale pricing and promotions package.

Returns and refunds?

Please see ¬†our ‘Terms of Service

Payment Methods?

For all online sales we use PayPal. You can either login and pay as a registered PayPal customer or checkout and pay as a Guest using your Credit Card via PayPal.

Have other Questions?

We would love to hear from you… please click here to contact us¬†Thank you ūüôā

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